Work History
Dec 2019 - Current
Voice Services Delivery Team Leader
Vodafone Turkey
DEC 2018 - DEC 2019
Voice Specialist
IKON Telekom
2016
Network Specialist
Ramtek Telekom
2012
NOC Engineer
ACTS Telecom
2016
NOC Engineer
BEOX Communication Services
Education
2015
Bachelor’s degree, BusinessAdministration
Anadolu University
BusinessAdministration.
2012
Computer Programming
Kocaeli University
Computer Programming
Courses & Certifications
2013
Cisco Certified Specialist – Enterprise Core(CCNP ENCOR)
Cisco
https://www.credly.com/badges/725315e6-34c2-42d6-ac25-2e2e069bd899/linked_in_profile
2016
CCNA – Cisco Certified Networking Associate
BT Academia
2016
Administering Cisco Call Manager
Academy Tech
Technical Expertise
AudioCodes SBC, E-SBC, IP PBX, Cloud PBX
IP, VoIP, SIP, TDM, PRI, VoIP Codec
Acme SBC, Nextone(Genband),Sippy softswitch
TDM/SIP Interworking
Codec Transcoding, ACD, ASR, FAS, Jitter, Delay
FreePBX, 3CX, Bicom System Pbxware, Virtual Fax
Cisco Network Technologies, Routing / Switching
Administering Cisco Call Manager
Network Design And Monitoring
Skills
Organized & Goal-Oriented
Customer Services Delivery Management
Team Management & Leadership & Having experience in leading engineering teams
Partner & Eco-System Management
Process Improvement & Optimization
Network Operation & Planning
Converged (Fixed & Mobile) Product Solution
Resource Management
Troubleshooting
Testimonials

Melody
FREELANCER
He was a great co-worker and a friend. I would't be where i am without his support.

Jason
Great and hardworking guy. I am so proud of i have him as my asistant. He helped me so much. Also i am so proud of i have him as my asistant. He helped me so much.